Returns

All items must be returned new, unused and with all LUMINORI garment tags attached within 28 days of receipt.
Returns that do not meet our policy will not be accepted and will be sent back to you.
Bags & Accessories
All designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.
Please handle light-colored bags and accessories carefully if you are still deciding whether you will be keeping the item. Please note that dark items of clothing can transfer dye to light-colored bags.
Shoes
Please return all items, including the dust bag and box. When you try them on, stand on a carpeted surface to protect the soles.
Beauty, Fragrance & Candles
Skincare, cosmetics and haircare must be returned unused, unopened, and in their original packaging. Please note that fragrance, nail polish, candles and aerosols are final sale and cannot be returned due to transport restrictions.
Lingerie & Swimwear
Briefs, swimsuits and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip.
Fine Jewelry
These exquisite pieces must be returned to us unworn with the presentation box, protective packaging and any designer cards or tags included.

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